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Airline Service and Passenger Handling;- this course is designed to motivate and hone the skills of the ‘shop window ‘ staff of the airline.
The people who represent the company, and are the frontline team have the responsibility of the reputation of the airline or charter company in their hands. Everyone assumes the pilots can fly, and the CEO can run the business – but they do not meet the people who matter – the passengers.
The staff at the frontline can make or break the company’s image. This course will ensure they enhance and maintain the great reputation of their company.
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